Frequently Asked Questions
Common Response Codes
These are some of the response messages that the system can give you in the Upgrade or Renew phases:
- Upgrade in Queue • The upgrade has been added to the waitlist, as soon as it's your turn your account will be upgraded to premium automatically.
Upgrade/Renewal in Progress • The Upgrade/Renewal is in progress, in a few minutes you will automatically receive the result.
Out of Stock • The country you specified during the Upgrade is now out of stock, please use a different country or wait a restock.
Invalid Account Details • The details you have provided are incorrect, please check that your account Email/Username and Password are correct.
12 Months • Spotify does not allow entering a family more than once a year, so in this case you will need to provide a new account.
Already Premium • The account you have provided is already Premium and therefore cannot be upgraded.
System Error • The system encountered an error that cannot be translated, in this case it tries to send the Upgrade/Renewal request again.
Is this legitimate?
Of course, we have been operational since 2021 and have supported hundreds of customers ever since. We provide instant support via our website to existing and new customers.
Are there requirements for upgrading?
Your account must be on the free plan & your account must have not been part of a family account within the last 12 months. Else you will need to provide a different account to upgrade.
How can you guarantee a “Lifetime” upgrade for so cheap?
We operate on the concept of Economies of Scale. By operating within its principles - lowering input costs, organizational effectiveness and spreading costs - we maintain a large collection of Family Plans from all over the world. When you choose to upgrade with our service, you become a member of our Family Plan network.
My country is not available
We do a stock of accounts from all countries every week, unfortunately there are some more difficult countries to restock, in these cases please be patient and wait for the next re-stock or you can use any country available.
Renew
If your account receives an email informing the owner that his account is no longer in the family, it means that you have lost the premium and therefore you will be entitled to a renew.
In this case, go to the Renew page and enter the details of the account in question, the system will proceed to renew the key in order to make it usable again on the Upgrade page.
Restock
Restocks are generally made every week, in extreme cases where there are problems with restock they could be every 2 days. It is useless to ask or open tickets to ask for restock as we already do everything possible to insert the largest possible stock, therefore the requests will not change anything.
Lifetime guarantee
Lifetime, people often get confused with the meaning of this with our service.
Our spotify upgrades, are for the lifetime of the service PremiumifyMalta.com.
We will provide unlimited & free replacements for any downgrades during this time.
Safety
100% safe! We make sure that your upgrade process is seamless and hassle-free. We do not store any of your account details logs. We use a secure token exchange process to upgrade your account.